Hotel Group

Hotel Group

We were asked to help this hotel group to execute its hotel brands more consistently across the world. We completed a two-year global project to re-write brand standards for their six brands, re-define how they measure and manage compliance, and introduce two new global systems for managing standards. Furthermore, we educated c. 330k hotel and HQ staff in the new brand standards.


  • Client: Hotel Group
  • Service: Consultancy
  • Date: March 4, 2019